Yammer, Skype, Onedrive, Groups, Teams, Sharepoint.
It’s Not About Choosing, But Knowing When to Use Each
Here are my notes:
Yammer is an enterprise social network. It is an enhanced communication platform to build a culture of transparency, keeping everyone from leadership to First line Workers informed, aligned, and moving forward. Build communities of interest to bring people together around shared topics, interests, or areas of practice. Gather ideas and feedback from across your network of colleagues to build on the work of others and achieve better outcomes.
Yammer is a company’s private social network. Team members can instantly exchange latest ideas about their projects, events or just share information.
Yammer does not include video-chat,
Yammer is Real-time conversations, compatible with other apps (Github, Zendesk), file-sharing, co-editing, compatible with desktop & mobile, HIPAA certified.
Yammer is a Facebook and Twitter hybrid made specifically with business objectives in mind.
A partner can join a Yammer network created and post questions. Each thread that is started gets its own URL, as the nature of these conversations is often expected to be with delayed responses, so it’s important to be able to link back to it. In this type of scenario, Yammer is the perfect tool.
Yammer works well when it’s expected to have a longer response time to conversations (hours/days)
Yammer works well when we need to use a conversation as a reference somewhere else (Yammer produces unique URLs to each thread)
Yammer works well when you want to isolate external communications to a network, but give complete access to guests to see and interact with current and past conversations.
Skype is for doing things together, whenever you’re apart. Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.
Skype for Business provides with users instantly and in real-time with online meetings, video calls and instant messaging.
Skype is instant and one time. You set up a call, a meet or a chat with a single person or group.
Microsoft’s road map has Skype being rolled into Teams.
OneDrive is an Internet-based storage platform. Think of it as a hard drive in the cloud, which you can share, with a few extra benefits thrown in.
OneDrive for Business is meant to be your “me” place at the office.
You get a personal document library, and an offline sync engine
If a document is a collaborative effort related to a project, then saving to an Office 365 Team site might be a better choice than onedrive
OneDrive for Business is a place where you can store files from your computer into the cloud, and access them from any device, or share them with others.
Documents you place in OneDrive for Business are private until you share them. This makes OneDrive for Business your best option for draft documents or personal documents that no one else needs to see.
OneDrive for Business is a place where you can store files that you plan to share individually and with a limited scope or lifecycle.
You might save your files to Onedrive if you can’t identify an existing Office 365 Team site where your document belongs, and you don’t think the purpose of the document warrants creating a new one.
Microsoft Office 365 Groups is a cloud collaboration feature for communication, coordinating group efforts and sharing information. Office 365 Groups allows users to create and manage ad hoc “groups” for collaboration.
Microsoft Groups provides email content, calendar sharing and storage space
The Office 365 Group will control membership in one central location, while giving the administrators the peace of mind that comes with knowing that their content is staying within a perimeter they have access to.
When a meeting gets created for a group of which you are a member, it will automatically replicate in your calendar with a different name so you know it comes from the group’s calendar.
Doesn’t include advanced features of SharePoint Document libraries, like versioning, views, metadata and workflow.
Groups work best when you have a department that answers requests, like sales, the IT helpdesk, or customer support. They can use a shared email address to receive and review emails, schedule meetings with customers in the calendar and use tags on email to take ownership and share progress in OneNote.
Since Shared mailboxes cannot be added to a mobile device. A Groups calendar can.
- Shared mailboxes can have sub-folders in the mailbox, whereas Group mailboxes can’t.
- Shared mailboxes have more granular permissions available than Groups do.
If it’s a requirement for your employees to know the details about time and dates of events, and especially to be able to access this information from mobile, the Groups feature allows them to access their calendar from the field to view any meetings/events that were added via the Groups feature.
Microsoft Teams is a platform that combines workplace chat, meetings, notes, and attachments. The service integrates with the company’s Office 365 subscription office productivity suite, including Microsoft Office and Skype, and features extensions that can integrate with non-Microsoft products.
Microsoft teams build on the foundation of Groups as a “chat-based workplace,” where all communication (whether in Skype, email, text, etc.) happens in one place.
With Teams requests can be funneled to appropriate levels depending on the complexity of the issue. So a Level 1 support person who needs assistance can send the question and it will be seen by all members in Level 2 support, and get a reply to it. If the question requires additional communication with the next level, they can then be included in the discussion.
In Teams you can assign people to a task, or tag them. They will get an email notification and can collaborate using OneNote.
In Teams, when you need to do a presentation and have several people working on it, each doing different subtasks, it’s easy for you to tag and track each person in the channel. They can then upload their work and you can review it in the subchannel created for them. If at any point they require assistance from a colleague, they can tag that person to send an email notification. This allows you to maintain an overview on what each person is doing.
If a document is a collaborative effort related to a project, then saving to a Team site might be a better choice than onedrive
You should save documents to a team site library when you want team members to recognize the document as being relevant to an ongoing project, You want to spread ownership and permissions across a wider collection of people, you want permissions to be granted on a site basis, instead of on individual documents, other project-related documents are already saved to the team site library, and others expect to find it there, you want to create a check-in workflow that assigns the document to someone else.
If a documents grow in importance and become relevant to a project that document can be copied from OneDrive for Business to a team site.
Microsoft SharePoint is a browser-based collaboration and document management/collaboration platform. It’s a content management system. … SharePoint is an enterprise information portal that can be configured to run Intranet, Extranet and Internet sites.
SharePoint is the best option for collaborating using specific items such as tickets, documents, or inventory and Governance, consistency, and structure are very important.
Includes advanced features such as Document libraries, versioning, views, metadata, wikis, workflows, and document publishing.
Workflow for things like Vacation Calendar with approval process.
A project task list can be set up where people can have parts of the project assigned to them. Once a task is completed, the person that finished it marks it complete, and the project can go on to the next person. This makes tasks very easy to track, report and manage.
SharePoint is the only fully on-prem option